Content removed by author, 17 March 2009.
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How Not To Handle Customer Complaints
Content copyright © 2009 by Gwen Foss
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Comments (2)
James Lawton said
at 6:05 am on Mar 12, 2009
This is an elitist and false criticism of online booksellers that borders on slander. Many of the excuses that Ms Foos implies are phony and a sign of an unscrupulous bookseller are actually true and happen from time to time unfortunately. I completely reject this anti-bookseller diatribe and have removed my name from this wiki. James Lawton
Gwen Foss said
at 11:57 am on Mar 17, 2009
Content removed as requested. Sincerely yours, Gwen Foss.
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